Tamimi E-commerce is owned and operated by Tamimi Markets. This policy explains how Tamimi may use information collected about website users. Please read this policy carefully. By accessing the website, users confirm they understand and agree to these terms and conditions.
Use of the website is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" as per local Contract Acts are not eligible to use the website.
If you are a minor (i.e., under the age of 18 years), you may use this website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.
- This privacy statement applies solely to information collected by this website.
- Tamimi Markets does not sell, or share, customer’s personal information unless required by law.
- Tamimi Markets uses IP addresses to analyze trends, administer the site, track users’ links, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
- This website may contain links and resources to other websites and Tamimi Markets is not responsible for the privacy practices of such other sites. Users are encouraged to read the privacy statements of these websites regarding their use of personally identifiable information.
- This website takes every precaution to protect users’ information. When users submit sensitive information via the website, the information is protected both online and offline.
- User is responsible for maintaining the confidentiality of his account.
- All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
- Saudi Arabia is our country of domicile.
- Website will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Saudi Arabia.
- We accept payments online using Visa and MasterCard credit/debit card in SAR.
- Refunds will be done only through the Original Mode of Payment.
- Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Saudi Arabia.
Tamimi may at any time modify the Terms and Conditions of the website without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time on our website. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.
Tamimi Markets reserves the right to change these Terms and Conditions at any time.
Your satisfaction with items purchased in our stores is important to us. Returns, refunds, and exchanges are subject to the following company policies:
- The original purchase receipt must be provided at the time of return.
- The item must be in its original package and in good condition, unless the product was defective and damaged prior to sale.
- The item must be returned within 7 days of purchase.
- The order received by you does not match with what you have ordered.
- Perishable items cannot be returned, unless they were rotten/damaged prior to purchase.
- Clothing, newspapers, magazines, books, and other items of personal nature cannot be returned.
Tamimi Markets reserves the right to cancel the order due to any of the following reason:
- Payment rejection.
- Orders placed during prices changes, or orders placed on products with wrong prices changes.
- Orders placed during stock changes.
- The order didn't meet any of our online site terms & conditions.
- Wrong delivery address given by customer or wrong contact details or due to customer is not reachable.
- In the event that we are unable to supply the full or portion of the order, we will inform you accordingly. A full or portion refund will be given -through the selected method of payment- where you have already been charged for.
To process cancelation of an order, you may contact us or cancel through our website or mobile app. You can cancel the order due to any of the following reason:
- The order is not picked on time.
- The order is not ready to be collected on the requested timeslot.
- Order received by you does not match with what you have ordered.